CONTACT US – Priority Bicycles

Our in-house support team is available 7 days a week, 365 days a year. Email or use the contact form below for our fatest response. You can also reach us via text, whatsapp or phone.

if you have a product question about which bike may be right for you, sizing or features, or a service questions. You can also schedule a virtual visit for a video chat. Our goal is 100% customer satisfaction.

CONTACT INFORMATION

Reach Out:

Email: info@prioritybicycles.nyc 

Hours: Monday - Sunday, 9:00am - 10:00pm EST

Call, Text, or WhatsApp: (917) 819-1665

Hours: Monday - Friday, 9:00am - 5:00pm EST

Please Note: We are offline Tuesdays, 2pm - 3pm, for a short team meeting. Send us an email and we will get back to you asap!

Trouble Shooting:

For technical issues, please upload images/videos and then shoot us a message with a description of your issue! 

1. Click Here To Upload Images/Videos

2. Email: info@prioritybicycles.nyc 

Hours: Monday - Sunday, 9:00am - 10:00pm EST

Need a Mechanic?:

While any bike shop can help, click HERE to find our list of recommended local bike shops

See Us:

Our workshop is open for contactless pickup only, sorry!

SEND A NOTE USING THE FORM

REACH OUT FOR A VIRTUAL VISIT

Our virtual visits are video chats with an in house team member from our NYC showroom. Simply select the type of visit you need, a time and input your info below.

For more info on our virtual visits click here