AWARD-WINNING LOW MAINTENANCE BELT DRIVE BICYCLES
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100% Customer Satisfaction, 365 Days a Year
Our in-house support team is available 7 days a week, 365 days a year. Email or use the contact form below for our fatest response. You can also reach us via text, whatsapp or phone.
if you have a product question about which bike may be right for you, sizing or features, or a service questions. You can also schedule a virtual visit for a video chat. Our goal is 100% customer satisfaction.
We answer calls, Monday - Friday, 9:00 am - 5:00 pm EST
1 (917) 819-1665
We are offline Tuesdays, 2 pm - 3 pm, for a short team meeting. Send us an email and we will get back to you asap!
Hours: Monday - Sunday, 9:00 am - 10:00 pm EST
For technical issues, please shoot us a message with a description of your issue. Please upload images and videos to the Dropbox Link below:
1. Email: firstname.lastname@example.org
2. Dropbox Link for Images and Videos
Need a Mechanic?:
While any bike shop can help, click HERE to find our list of recommended local bike shops
Our TriBeCa Office:
Our workshop is open for contactless pickup only, sorry!
Our virtual visits are video chats with an in house team member from our NYC showroom. Simply select the type of visit you need, a time and input your info below.
For more info on our virtual visits click here