Contact Us

100% Customer Satisfaction, 365 Days a Year

Our in-house support team is available 7 days a week, 365 days a year. Email or use the contact form below for our fastest response. You can also reach us via text, WhatsApp or phone.

if you have a product question about which bike may be right for you, sizing or features, or a service questions. You can also schedule a virtual visit for a video chat. Our goal is 100% customer satisfaction.

CONTACT INFORMATION

While you can only buy a Priority here directly from us, we have a large network of friendly bike shops that are available to service your bike should any need arise.

These are the bike shops we recommend you bring your bicycle to for service, however, if we don't have a bike shop near you, know that you can put our 365 day support team in touch with any local bike shop! Our warranty is valid for you our customer everywhere in the continental USA and we're happy to work with your favorite local bicycle mechanic.

 

 

SEND A NOTE USING THE FORM

REACH OUT FOR A VIRTUAL VISIT

Our virtual visits are video chats with an in house team member from our NYC showroom. Simply select the type of visit you need, a time and input your info below.

For more info on our virtual visits click here