Warranty Forms and Links

Here, you can register your serial number

*Be sure to have your order number and serial number on hand when reaching out about a warranty. Your order number was emailed to you after you purchased the bike. Your serial number is found on a barcode on the underside of the bike.

Click the appropriate link to submit your warranty. We require specific information to better understand the issue. The link will bring you to a form that allows us to collect the necessary information.

We review these forms on a regular basis, but for the fastest processing, please alert us via email (info@prioritybicycles.com), or text message (917 819 1665) to let us know the form is complete or if you run into any issues. Additionally, if you have any questions about which form is most appropriate for your claim, or whether a warranty submission is necessary, please reach out.

Battery Warranty Evaluation Form

Charger Warranty Evaluation Form

Disc Brake Warranty Evaluation Form

Display Warranty Evaluation From

Frame and Fork Warranty Evaluation Form

Hub Motor Warranty Evaluation Form

Mid Moto Warranty Evaluation Form

Wheel Warranty Evaluation Form

Gates Component Warranty

Pinion Warranty

For TRP, Tektro, Promax, Hayes or Enviolo Warranty Please email us or stop by your local bike shop to get it processed.