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- SHIPPING, RETURNS & FAQ+
Priority Bicycles are sent on all business days from our warehouse in Pennsylvania. All orders received by 12:00 EST will be shipped out that business day. Orders after 12:00 EST will be shipped the following business day. Click here for approximate US shipping times.
We feature a 30-day no questions asked return policy on all non-final sale goods. We stand behind our products 100% and if you aren’t entirely satisfied, send them back. You are responsible for actual shipping/assembly fees only. Bicycles marked as final sale carry a full warranty, however, are not eligible for return.
For more information on our return and warranty policies click here.
We're available to help seven days a week, simply email us for questions on fit or features.
White glove bicycle & accessories delivery, on-boarding, and fitting available with Velofix Direct. If available in your area, select the Velofix shipping option at checkout.