Please note that Velofix service is available within the continetnal USA only.

 

 

 

 

In the 70’s, auto makers switched from timing chains to timing belts. In the 80’s, Harley Davidson switched from chains to belts - and in 2014 Priority Bicycles set out to make all of our bicycles belt driven. Why? Belts last two to three times longer than a traditional chain. They don’t rust, require no grease (no more ruined pants), and ride much quieter and smoother. Belts are also stronger and more reliable than chains. This is especially important with an eBike. The combination of the motor, and your legs can add up to a significant amount of torque. This high torque needs a strong drive system to ensure you have low maintenance, reliable transportation that you can count on – from A to Beyond.

The Embark uses the ultra-low maintenance, incredibly simple and smooth enviolo Trekking groupset. Enviolo groupsets are built around a Continuously Variable Transmission, or CVT, instead of your typical derailleur and cassette found on most bicycles. You will find CVT’s on the latest electric and hybrid cars, from all major auto makers. CVT’s are more reliable than typical transmissions and are far more reliable than a traditional bicycle chain/derailleur/cassette. Not only does the enviolo groupset go for many thousands of miles without ever needing a service, but it’s also designed to handle the added load/torque an electric motor puts on your drivetrain. There is no worry over shifting at the wrong moment and snapping your chain. You can shift at any time, while pedaling hard or coasting, and never need worry about jamming your gear. The enviolo system is the easiest system to use and shift - there are no predefined gears, yet a whopping 380% gear range (that’s like an 18 speed). Simply turn the shifter to the resistance that feels nice. Turn one direction and pedaling gets easier, turn the other direction and pedaling gets harder. Shifting couldn’t be easier, or more reliable.

The Embark is built with some of the strongest and most reliable eBike components available. Ride on rainy days without a problem! Cold is not generally a problem, but do be aware that battery life begins to drop with the temperature as the weather gets colder. Avoid riding or storing the bike in sub 25 degree (F) temperatures (sub -3 C).

The Embark comes standard with our sport package, including a WTB Pure saddle, and 80 (Small) or 90 (Medium and Large) 6 degree stem. If you prefer, just drop us a line after you order and we'll swap your saddle and stem for with our Comfort Package, which includes a Selle Royale Italian Gel saddle and a high rise (70mm, 35 degree rise) stem.

We hope you’ll love the bike! We also want you to feel comfortable trusting us with your purchase. We’ll take the bicycle back, no questions asked, within 30 days. Priority Bicycles will accept all non final-sale returns within 30 days of purchase, assuming the bicycle is returned in like new condition. The buyer is responsible for all return shipping and reboxing costs. If the bicycle is returned for any reason other than product defect, the buyer is responsible for actual outbound shipping costs as well, hence the refund processed to the customer will be less the actual outbound shipping costs which were incurred by Priority Bicycles to deliver the bicycle to the customer. Fees paid for assembly and adjustment are non-refundable. Courtesy credits given for bike shop labor is non-refundable. Returns must be re-packed in the original box with all of the original parts and packing materials (required). You must protect all of the tubes and the handlebars/stem so that the bike does not come back damaged. Please ensure that nothing is loose in the box. We do expect the bike to come back in good condition, we hope you can understand that! If it doesn't, we may need to assess damage fees. Product defects must be confirmed by either photograph or a professional bicycle mechanic. Returns must be pre-authorized by email, info(at)prioritybicycles.com. Final-sale bicycles, either defined as final sale on the product page or when the discount given is greater than $49 are not eligible for return. If there is a defect or shipping damage, Priority Bicycles will either arrange and pay for local repair, or exchange/refund the bicycle, at the discretion of Priority Bicycles. This return policy is valid only in the continental United States. All other regions have no return policy due to prohibitive shipping costs. Priority Bicycles will always work with customers in any region to ensure that the bicycle they receive is free of defect and shipping damage.

Priority Bicycles provides its bicycle frames and forks with a five (5) year warranty against material and workmanship defects. All components on the Embark are backed by a two (2) year warranty against manufacturing defects. This warranty does not cover paint or decals and can be void if the bicycle was not professionally assembled, has been modified or has been subject to beyond normal wear and tear. This warranty does not cover return shipping to Priority, nor does it cover any labor involved in frame, fork or other component replacement. Product defects must be confirmed by either photograph or a professional bicycle mechanic. This warranty is valid only for original owners in the continental United States.